Cookie Policy

1. COOKIE POLICY

This Cookie Policy explains how we handle cookies that are saved when you browse our website. Acceptance of this Policy indicates that you agree with how we handle browsing cookies.

2. WHAT ARE COOKIES?

A cookie is data that the website requests your browser to store on your computer or mobile device. The cookie enables the website to "remember" your actions or preferences over time. Most internet browsers accept cookies; however, users can configure their browsers to refuse certain types of cookies or specific cookies. Additionally, users can delete cookies at any time.

3. WHY DO WE USE COOKIES?

We use cookies to learn how you interact with our content and to improve your experience when visiting our website. For example, some cookies remember your language or preferences so that you don’t have to make these choices repeatedly every time you visit our website. Additionally, cookies enable us to offer specific content, such as videos on our website(s). We may employ what we learn about your behavior on our website(s) to offer targeted advertisements on third-party websites in an effort to "reintroduce" our products and services to you.

4. WHAT TYPES OF COOKIES DO WE USE?

Primary Cookies and Third-Party Cookies

We use both primary cookies and third-party cookies on our website.

Primary cookies are cookies issued by the site's domain and are generally used to facilitate its basic functionality.

Third-party cookies belong to and are managed by other companies, such as business partners or service providers. These cookies may be necessary to produce certain forms or enable some advertising outside of the website.

Session Cookies

Session cookies are temporary cookies used to remember you during the course of your visit to the website, and they expire when you close the browser.

Persistent Cookies

Persistent cookies are used to remember your website preferences and remain on your desktop or mobile device even after you close your browser or restart it. We use these cookies to analyze user behavior and establish patterns, so we can improve the functionality of our website(s) for you and others who visit our website(s). These cookies also enable us to offer targeted ads and measure the effectiveness of our site and the functionality of such ads.

How are Cookies Used for Advertising Purposes?

Cookies and advertising technologies such as web beacons, pixels, and ad network tags help us deliver relevant ads more effectively. They also help us collect consolidated data for auditing, research, and performance reporting for advertisers. Pixels allow us to understand and improve ad offering for you and also let us know when certain ads have been shown to you. Since your browser may request ads and web beacons directly from ad network servers, these networks can view, edit, or set their own cookies, as if you had accessed a page on their site.

Although we do not use cookies to create a profile of your browsing behavior on third-party sites, we use consolidated information from such third parties to show you relevant ads based on your interests. We do not provide any information we collect to advertisers. You can choose not to see ads outside the site and/or from third parties by adjusting your cookie settings. This will not remove ads from the pages you visit, but instead, this choice will result in ads that are not based on your interests. This implies that the ads you view will not be matched with your interests by those specific cookies.

How are Third-Party Cookies Used?

For some functions within our websites, we use third-party vendors, for example, when you visit a page with an embedded video or originating from YouTube. These videos or links (and any other content from third-party providers) may contain third-party cookies, and we recommend checking the privacy policies of these third parties on their websites for information regarding their use of cookies.

How Do I Reject or Delete Cookies?

You can choose to reject or block all or specific types of cookies set through your visit to our website by clicking on cookie preferences on our website(s). You can modify your preferences for our website or third-party websites by changing your browser settings.

Note that most browsers accept cookies automatically. Therefore, if you do not want cookies to be used, you may have to actively delete or block cookies. If you reject the use of cookies, you may still visit our websites, but some functions may not work correctly. You can also visit www.allaboutcookies.org for more details on how to delete or reject cookies and for additional information about cookies in general. By using our website without deleting or rejecting some or all cookies, you agree that we may place those cookies you have not deleted or rejected on your devices.

5. COOKIES WE USE

Google Adwords Conversion

Google Adwords Conversion tracking cookies allow us to understand if you complete certain actions on our website(s) after you have viewed or clicked on any of our ads provided through Google.

Google Adwords Conversion

Google Analytics

We use Google Analytics to understand how our media campaigns work and how you interact with our website to improve the user experience.

Google Analytics

Google (Remarketing)

Google uses this cookie to understand which content you accessed on our websites so they can provide ads based on the content you interacted with on our website(s) and so they can provide targeted ads on other partner websites.

Google Remarketing

Facebook

Facebook helps you stay in touch with your network through its website/mobile app. We make it easier to share content of interest on Facebook and sometimes may present some targeted ads based on your interaction on our website(s).

Facebook

YouTube

We embed videos or insert links to videos on YouTube on our website(s). As a result, when you visit a page with embedded content or a link to YouTube, you may receive cookies from YouTube.

YouTube

6. UPDATING THE COOKIE POLICY

For us, privacy and trust are fundamental in our relationship with you. We are always updating to maintain the highest security standards. Thus, this policy may change at any time. Changes will take effect immediately upon publication, and you will be notified if you are in our database.

By continuing to browse our website, you agree to our Cookie Policy, even after its update.

7. HOW TO CONTACT US?

If you have any questions regarding this Policy or if you want to exercise any rights related to your personal data, please contact us via WhatsApp on this website.

For more information on how we collect, use, and share your personal information, please refer to our Privacy Policy.

Privacy Policies

1. PRIVACY POLICIES

Before we begin, we want to emphasize how important the protection of your personal data is to us. Privacy and information security are at the core of our processes and embedded in our organizational culture. Taking care of your data is part of our internal policies. This Privacy Policy explains how your information and personal data will be collected, used, shared, and stored by us, applying to all services and products provided on our website, social media, digital platform, and applications. Acceptance of this Policy indicates that you agree with the way we handle and use your personal data and information.

2. WHAT PERSONAL DATA DO WE PROCESS?

Processing is any operation performed with personal data, such as collection, classification, use, transmission, transfer, processing, archiving, among others. Personal data is any information related to an identified or identifiable natural person. We process the following personal data:

• Registration and contact data: full name, date of birth, gender, residential address, email address, phone/mobile number, ID and CPF numbers, photograph, marital status, academic level, areas of knowledge and education, academic data and records, among others.
• Usage and navigation data: IP address, operating system version, device type, service provider, files viewed on our page, date, time, and time zone of access, history of pages visited on our site, online platform usage behavior, among others.

3. HOW AND WHEN DO WE COLLECT YOUR PERSONAL DATA?

We collect your data when you interact with us by accessing our website and filling out our contact forms, job application forms, service interest forms, newsletter interest forms, or when you contact us via email, phone, WhatsApp, among others. The data collected can be provided directly by you, by third parties, or automatically collected. You provide us with your personal data when filling out forms on the website, participating in events or surveys conducted by us, and contacting us by email, WhatsApp, phone, and social media. We collect your data from third parties by obtaining information directly from the company you work for and the educational institution you study at. Finally, there are cases where we collect your data automatically. This occurs when you access our website, blogs, and digital platforms.

4. FOR WHAT PURPOSES DO WE USE YOUR PERSONAL DATA?

We take the LGPD seriously. Therefore, we only use the personal data that is truly necessary to provide a high-quality service and offer the best products for you, always for a determined period and with appropriate legal basis. Thus, the data collected may be used for:

1. Providing services and supplying products contracted by you;
2. Improving, personalizing, and enhancing our products and services;
3. Adequately providing the website, blog, and digital platform;
4. Identifying and authenticating users, allowing access and use of the digital platform;
5. Recommending new services, products, or functionalities of our digital platform;
6. Advertising our services and conducting marketing actions;
7. Prospecting and marketing, sending offers, products, services, institutional and advertising materials, by us or by partners;
8. General registrations and updates of registrations;
9. Generating statistics, reports, studies, research, and surveys relevant to the activities and behavior of our products and/or services;
10. Authenticating transactions, customer service, user support, student support, etc.;
11. Contacting by phone, email, SMS, WhatsApp, or other communication means, including sending notifications;
12. Correcting and solving technical problems related to the functionality of our products and services;
13. Fulfilling contractual obligations;
14. Regular exercise of rights, including proposing or defending us in a judicial or administrative process;
15. Complying with a legal, regulatory, or judicial obligation;
16. Meeting legitimate interests of ours or third parties. Occasionally, we may use your data for purposes not provided in this Privacy Policy. In such cases, we commit to obtaining your prior authorization through a free, informed, and unequivocal manifestation.

5. WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

We may share your data with authorized partners and suppliers to fulfill the purposes informed in this Policy. Since privacy is a highly important value to us, our suppliers and partners undergo selection processes. If they do not comply with the General Data Protection Law and do not take great care of information security, we will seek another supplier or partner. After all, our operators need to have the same care with your personal data that we have here in our company. Whenever sharing occurs, it will be done securely, aiming to preserve your privacy. Below we indicate with which suppliers and partners we may share your data:

1. Companies providing administrative support services necessary for the operation of our services;
2. Companies issuing certificates, graphic and printing services, etc.;
3. Cloud computing service providers and other technologies;
4. Teachers and instructors;
5. Marketing and advertising service providers;
6. Payment processing companies;
7. Authorities and/or Judiciary to comply with court orders, legal or regulatory obligations. It is important to inform that, in cases of acquisition, incorporation, or merger, your personal data may be shared during the due diligence phase and later transferred to the acquiring company.

6. IS THERE INTERNATIONAL TRANSFER OF YOUR PERSONAL DATA?

Yes, your personal data may be transferred to service providers abroad. When data is stored and processed outside Brazil, we ensure that the best security practices are adopted to guarantee the integrity and confidentiality of your personal data.

7. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We always look at the intended purpose to keep your data only for the necessary time. Thus, we will process your data for the period necessary to fulfill legal, regulatory, and contractual obligations. At the end of the processing, your personal data will be deleted, except in cases established by applicable legislation or this Privacy Policy.

8. ARE YOUR DATA SECURE?

The security of your data is one of our biggest concerns. Therefore, we have solutions to protect our network, adopt security controls, and have a continuity management and periodic review to ensure that your information is always protected.

9. WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?

As a data subject, the General Data Protection Law ("LGPD") grants you the following rights:

1. Right to confirmation: allows you to confirm the existence of processing of your personal data by us;
2. Right of access: allows you to request and access the personal data that has been collected and processed by us;
3. Right of rectification: allows you to request the correction and/or rectification of your incomplete, inaccurate, or outdated personal data;
4. Right to request anonymization, blocking, or deletion: allows you to ask us, if your data is being processed unnecessarily, excessively, or in non-compliance with the law, to: (a) anonymize your data so that it can no longer be related to you; (b) block your data, temporarily suspending the possibility of processing; or (c) delete your data, in which case we will erase all your data without the possibility of reversal;
5. Right to portability: request the transfer of your personal data, upon express request, to another product or service provider;
6. Right of deletion: allows you to request the deletion of your personal data. All data collected will be deleted as soon as requested or when it is no longer necessary or relevant for us to offer our services. Unless there is any other reason for its maintenance, such as an eventual legal obligation to retain data or the need to preserve it to safeguard rights in the application;
7. Right to object to processing: right to contest where and in what context we are processing your personal data and for what purposes;
8. Right to information about sharing: allows you to request information about the public and private entities with which we share your data;
9. Right to information about the possibility of not consenting: right to receive clear and complete information about the possibility and consequences of not providing your consent;
10. Right to withdraw your consent: allows you to revoke your consent at any time for the processing of your personal data. However, this does not mean that we can no longer process your data, as we may process it anonymously or on another legal basis;
11. Right to request a review of automated decisions: right to request the review of decisions made solely based on the automated processing of your personal data. You can exercise your rights by contacting the person responsible for data processing directly through our WhatsApp contact on this website.

10. CHILDREN AND ADOLESCENTS

Our services and products are not intended for individuals under 18 years old. If the data subject does not meet the minimum age requirement, they should not access or use our services.

11. LEGISLATION AND JURISDICTION

This Privacy Policy is governed and interpreted in accordance with applicable Brazilian law. The Forum of the District of Maringá/PR is elected as the competent one to settle any issues arising from this document, with express waiver of any other.

12. UPDATE OF THE PRIVACY POLICY

We are constantly updating to provide the best services. Therefore, this Policy may undergo changes whenever necessary to ensure the security of the personal data collected and processed. Don't worry, if relevant changes are made, we will inform you for your knowledge and obtain consent, if applicable. In any case, we recommend that you periodically consult this policy to obtain the latest information about our privacy practices.

13. HOW CAN YOU CONTACT US?

If you have any questions regarding this Policy or want to exercise any right related to your personal data, contact us via WhatsApp available on this website.